Transforming the business, catalyzing innovation, improving time-to-market and engaging employees in a collaborative mindset.
A proven methodology based on Business, People and Information Systems levers. Our checklists are standards and tailored to financial, aeronautics and helthcare.
Customer journey (User eXperience) assessment and identification of “pain points” and “privileged moments”. Our executive summary to stakeholders ensures proper priorization of functional areas to improve.
DMI (digital maturity indicator) calculation and functional diagnosis : customer relationship, exchange channels, core business, IT, support, monitoring and control departments.
Positioning on the “Digital” quadrant. The resulted gap define the roadmap to target DMI.
Framing business and IT areas to be improved.
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